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This company is terrible! Poor customer service, communication and delivery of services. We booked Shofur for an event and they bailed on us 2 hours before the event stating the bus broke down. They knew about the bus breaking down the night before, but called us the...
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#964414
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I cannot express enough the disappointment and frustration I have had attempting to communicate with Shofur. The first incident occurred when we were charged both a deposit and the full amount of the bill (rather than the deposit and the total less the deposit...
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Anonymous
Anonymous

Did you get your money back?

#952453
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My experience with Shofur started off great, but ended so poorly. I booked Shofur for my company outing about 40 days before the event, with 2 busses. I called weekly to make sure we were confirmed and everything was good, as I had read issues with them losing...
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1.0
I didn't like
  • Customer service and reliability
#901068
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BUYER BEWARE! Shofur sent us a bus with no air in 100+ degree weather. They promised my company a refund 1 month ago. I called today to follow up and was put on hold 5 times. I still have no refund. I called and was put on hold for over an hour. Their lack of...
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1.0
#900897
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I booked a shuttle for a business event. They first couldnt' get through the company firewall to send an email, that should have been my first indication. I finally booked then they were requiring copies of the front of the credit card I provided or my badge to be...
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#885184
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Please, please, please do not use these guys. They tell you that they can run a trip to the exact specifictions you requested. However, when you submit your final itinerary (even though nothing has changed from the original one you submitted) they tell you that your...
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Anonymous
Redneck

Sounds like it is run by a bunch of sand n*ggers

#858293
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I don't even know how to start because of how pissed I am at this Shofur transportation company. I made a reservation of $929 for a corporate event transportation (including handicapped people as well). Upon receiving an e-mail confirming my reservation, the day before...
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1.2
I didn't like
  • Reliability they cancelled my reservation without notice
  • Customer service and reliability
#845544
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Paid money, signed contract with Shufur, located in Georgia, not Los Angeles; different driver showed up late in a "Blue Line" bus; driver was unprofessional, half asleep, dressed inappropriately, refused to provide bus company address; no toilet paper in on-board...
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Anonymous
Anonymous

The Californis State Attorney General is reviewing my complaint.

#816383
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I did some major research before I booked with Shofur and I found that most companies are a real hassle to deal with including the fact that most of them aren't dependable, and don't really understand how to treat people spending the sums you spend when booking charter...
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Anonymous
Anonymous

Did you know Armir Harris was apart of a hazing case at Boston University?

Anonymous
Anonymous

Did you know one of your bosses may have cheated his way through college?

4.6
#799183
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We used Shofur for our Family Reunion to Atlanta. The bus drivers were pleasant, helpful and prompt. Many thanks to Shofur for their wonderful service. We had a GREAT time and the staff was most professional. The trip was flawless and even when the unexpected happened...
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5.0
#786059
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