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I reserved, paid for and confirmed a 55 passenger bus with a bathroom, wifi, and charging stations. The bus that they sent via a third party only had 47 seats. There was not space to accommodate my guests. They could not send a second bus to my event. The driver of the...
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2.2
#1011635
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Reservation was made far in advance with this company for large group for a corporate event. Nearing our 30 days, we needed to cancel one bus. Got the run around from multiple people in the office including a manager that I should be receiving a confirmation e-mail...
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Anonymous
Anonymous

OMG! We are currently getting the same run around with this rude woman refusing to call us back to verify contracts! We have 250 people relying on this transportation and will...

#997713
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Our large group of 180 booked 4 buses with Shofur....first mistake. Two buses showed up, other 2 were very like, to the turn of an hour and a half. Two of the drivers spoke no english. One thought it was appropriate to text and drive (we have picture proof) none of the...
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1.0
#974259
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This company is terrible! Poor customer service, communication and delivery of services. We booked Shofur for an event and they bailed on us 2 hours before the event stating the bus broke down. They knew about the bus breaking down the night before, but called us the...
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#964414
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I cannot express enough the disappointment and frustration I have had attempting to communicate with Shofur. The first incident occurred when we were charged both a deposit and the full amount of the bill (rather than the deposit and the total less the deposit...
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Anonymous
Anonymous

Did you get your money back?

#952453
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My experience with Shofur started off great, but ended so poorly. I booked Shofur for my company outing about 40 days before the event, with 2 busses. I called weekly to make sure we were confirmed and everything was good, as I had read issues with them losing...
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1.0
I didn't like
  • Customer service and reliability
#901068
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BUYER BEWARE! Shofur sent us a bus with no air in 100+ degree weather. They promised my company a refund 1 month ago. I called today to follow up and was put on hold 5 times. I still have no refund. I called and was put on hold for over an hour. Their lack of...
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1.0
#900897
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I booked a shuttle for a business event. They first couldnt' get through the company firewall to send an email, that should have been my first indication. I finally booked then they were requiring copies of the front of the credit card I provided or my badge to be...
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#885184
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Please, please, please do not use these guys. They tell you that they can run a trip to the exact specifictions you requested. However, when you submit your final itinerary (even though nothing has changed from the original one you submitted) they tell you that your...
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Anonymous
Redneck

Sounds like it is run by a bunch of sand n*ggers

#858293
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I don't even know how to start because of how pissed I am at this Shofur transportation company. I made a reservation of $929 for a corporate event transportation (including handicapped people as well). Upon receiving an e-mail confirming my reservation, the day before...
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1.2
I didn't like
  • Customer service and reliability
  • Reliability they cancelled my reservation without notice
#845544
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